- Industry: Consulting
- Number of terms: 1807
- Number of blossaries: 2
- Company Profile:
Gartner delivers technology research to global technology business leaders to make informed decisions on key initiatives.
The concept of using CRM techniques to micro segment prospective, current and former customers and to deliver targeted marketing and sales information based on the recipients’ requirements and preferred delivery method(s).
Industry:Technology
A subset of CRM publishing, CRM printing is enabled by the combination of digital, low-to-high-volume printing devices and technology-enabled marketing techniques. The latter provide the data necessary for the former to produce personalized materials.
Industry:Technology
A project-planning and monitoring system used to check progress toward the completion of a project by scheduling events, activities, milestones, etc.
Industry:Technology
Critical to quality are those aspects of a product or service that a customer deems as must-have features to be satisfied.
Industry:Technology
A methodology, management tool or design technique that enables the effective development and deployment of a project or process.
Industry:Technology
A dispatching rule that calculates a priority index number by dividing the time to due date remaining by the expected elapsed time to finish the job. Typically ratios of less than 1.0 are behind, ratios greater than 1.0 are ahead, and a ratio of 1.0 is on schedule.
Industry:Technology
Critical path method is a project planning and management methodology that focuses on activities that control the total duration of a project.
Industry:Technology
Crisis/incident management (C/IM) software is used to manage the actions of the workforce and other key stakeholders in response to a particular crisis or incident with a consistent and quick approach so as to return to normal as soon as possible. C/IM software functionality should include crisis communications and collaboration, recovery plan repository, plan training/exercising, action tracking, expense management, workforce scheduling, situational awareness, geographic information system, and government agency reporting.
Industry:Technology
Guidelines for defining how different people or communities within an organization deal with data elements owned by the organization.
Industry:Technology
A system containing patient-centric, electronically maintained information about an individual’s health status and care, focused on tasks and events directly related to patient care, and specifically designed for use by clinicians. CPR systems provide support for all activities and processes involved in delivering clinical care. The Gartner definition of a CPR system limits its scope to the boundaries of one organization. An enterprise CPR system is designed for use in an organization with acute and ambulatory care environments.
Industry:Technology
